The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast options were incredible, especially the made-to-order pancakes and fresh fruit salad enjoyed by the water.” view full review
Accessible Relaxation
“The property offered easy access to the beautiful lake, making it a great spot for everyone to enjoy swimming and relaxing by the beach.” view full review
Charming Outdoor Space
“The lovely outdoor dining area provided a serene ambiance to savor meals while surrounded by lush greenery and stunning lake views.” view full review
Strong Connectivity!
“The Wi-Fi was consistently strong, allowing for seamless video calls and online work during the stay, which was a huge plus.” view full review
General
No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
24-hour security
Private beach
Fireplace
Fire extinguishers
Sports & Fitness
Canoeing
Hiking
Cycling
Fishing
Services
Paid airport shuttle
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Fax/Photocopying
Children
Cribs
Spa & Leisure
Beach access
Live entertainment
Sun terrace
Garden area
BBQ facilities
Massage
Room features
Sitting area
Ironing facilities
Media
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
B.P 535 Rubona, Rubavu,
Gisenyi,
Rwanda,
Western Province
Map view
B.P 535 Rubona, Rubavu,
Gisenyi,
Rwanda,
Western Province
City landmarks
Rubona Peninsula
4200 ft
Start of the Congo Nile Trail
1.1
mi
Hot springs
1.3
mi
Ave de la Production
New Tam-Tam Bikini
2.0
mi
Rue de Ruhengeri
African Art Gallery
2.3
mi
Sculpture
2.3
mi
Gisenyi Public Beach
2.3
mi
Ave de l'Indépendance
Green Hills Ecotours
2.3
mi
Beach
Gisenyi Beach
2.4
mi
Ave du Marché
Presbyterian Church Rwanda
2.6
mi
Centre d'Accueil de l'Eglise Presbyterienne
2.6
mi
off Rue de Ruhengeri
Main Market
2.7
mi
Mosquee
2.9
mi
Rwanda Tourism University College
3.0
mi
Nearby
Hot springs
2200 ft
Start of the Congo Nile Trail
2600 ft
Rubona Peninsula
3500 ft
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
6.6
Location
9.0
Service
9.6
Dining
8.6
Guest reviews
8.2/10
based on 5 reviews
8.3
8.3/10 based on 188 reviews
Todd
United States of America,
December
2024
9.0/10
We had a fantastic time at Hotel Paradis, enjoying the stunning views of Lake Kivu and the warm vibes created by the friendly staff. The basic but clean rooms offered us a good night's sleep, although the early morning church services were quite a wake-up call. Overall, it's a charming and affordable option in Gisenyi, ideal for anyone looking for a relaxing lakeside getaway.
Rooms
7.0
The rooms were basic but very clean, and we slept well during our stay.
Service
10.0
The service was superb, especially from Enock, who made our experience unforgettable.
Location
10.0
The hotel is right on the shores of Lake Kivu, providing breathtaking views.
Dining
9.0
The food was delicious, and we particularly enjoyed the tilapia dinner we ordered in advance.
Facilities
8.0
The hotel features a lovely lounge with a fire pit and classic Rwandan decor, making it a cozy spot to relax.
Joe
United States of America,
November
2024
9.2/10
I had a lovely stay at this resort by Lake Kivu. The bungalows were charming and provided a unique lakeside experience, although they felt a bit rustic inside. The customer service was excellent, with attentive staff making our visit even more pleasant. On the downside, the bathrooms could use more toiletries, and Wi-Fi access was limited to the main restaurant area. Overall, it’s a wonderful getaway spot that I'd recommend!
Rooms
8.0
The bungalows were adorable but a bit rustic inside. They were comfortable for our stay.
Service
10.0
The customer service was top-notch with Emmanuel as a standout server, always attentive and quick.
Location
10.0
Right on the edge of Lake Kivu, the location is unbeatable with stunning views and a serene atmosphere.
Dining
9.0
The dining experience was lovely, especially enjoying meals with a view of the lake.
Facilities
9.0
The resort featured a nice open-air reception and a private beach, enhancing the natural experience.
Michael
United States of America,
October
2024
8.6/10
Staying at this hotel was a delightful experience, with a peaceful setting right by Lake Kivu. The staff were welcoming and created a lovely atmosphere for relaxation. I heartily recommend the roasted fish and sambas appetizer. However, I did find the rooms a bit small compared to other places I've stayed, and there was some loud music later in the evening that disrupted the calm.
Rooms
7.0
The rooms, while clean and well-kept, felt a bit small compared to other hotels I've stayed at in Rwanda.
Service
9.0
The staff were incredibly welcoming and keen to ensure I had a wonderful experience, serving delicious meals and accommodating any needs.
Location
10.0
The hotel is situated in a stunning location on the shores of Lake Kivu, allowing for beautiful views and a serene environment.
Dining
9.0
I had a fantastic dining experience with great food; the roasted fish and sambas were highlights. Breakfast with a view of the lake was a lovely way to start the day.
Facilities
8.0
The hotel is thoughtfully designed with attention to detail, although I didn't explore many facilities outside of my room and dining interactions.
Roger
United States of America,
October
2024
6.2/10
Our stay at this hotel had its highs and lows. The sunsets by the lake were stunning and the garden area is beautifully designed, creating a relaxing atmosphere. The staff were quite friendly and accommodating, providing warm water buckets when the running water was out. However, the noise from a nearby bar was incredibly disruptive, and the mattress in our bungalow was not comfortable at all. Given the price, I expected a more pleasant experience overall.
Rooms
5.0
The bungalow was visually appealing but the mattress was quite uncomfortable and slanted inwards, making for a rough night's sleep.
Service
9.0
The staff were exceptionally nice, helping us with warm water for showers when needed and offering a discount for the inconvenience.
Location
5.0
The hotel is located right by the shores of Lake Kivu, but it's quite close to a club/bar that plays loud music from morning until late evening.
Dining
7.0
The meals were tasty, and I particularly enjoyed the tilapia, but the noise while dining was distracting. A more serene environment would enhance the experience.
Facilities
6.0
The garden area by the lake is a lovely retreat, but overall the amenities did not match the higher pricing compared to other lodges in the area.
Don
United States of America,
September
2024
8.8/10
My stay at the hotel was absolutely delightful! The serene ambiance by the lake was truly enchanting, and the warm hospitality of the staff made me feel right at home. I enjoyed generous portions of delicious food, especially the grilled fish. However, I had a bit of a rough start to my mornings due to the early church services nearby, which might not be ideal for light sleepers. Overall, it's a charming and affordable choice compared to other hotels in the area.
Rooms
7.0
The rooms were basic but clean, offering a comfortable night's sleep.
Service
10.0
The service was exceptional, with staff like Egide and Enock going above and beyond to ensure a great experience.
Location
10.0
The hotel is perfectly situated right by the shores of Lake Kivu, allowing for stunning views and a peaceful atmosphere.
Dining
9.0
Dining was a highlight; the food was delicious, especially the tilapia, and the portions were generous.
Facilities
7.0
Facilities were adequate for a comfortable stay, although not overly luxurious.
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